Mobile Data Solutions specializes in providing comprehensive, end to end mobile technology services. Mobility has become more than just basic procurement; MDS consolidates this complex mobility lifecycle by offering fundamental mobility services along with risk, productivity and strategy management.
Services
Mobile Management Services
MDS has created a multipurpose Mobile Device Management System in which we are able to manage all aspects of mobile devices. The modules of the Management System create a controlled environment which ensures all aspects of device lifecycle are organized and efficient.
How We Benefit You
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Time Savings
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Daily orders are compiled into one simplified list
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Orders are tracked in one system
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Process all plan changes - Roaming Packages etc.
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Coordinate all warranty and RMA requests
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Loaner device pool available
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Rush and escalations managed
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Accuracy and accountability
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New activations
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Upgrade
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Changes plans roaming etc.
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Increased Sales
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Due to the alleviation of managing day to day tasks for existing accounts
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Increased Customer Retention
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Enhanced customer service support
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Detail reporting on activities
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Historical reporting
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Additional services to propose to your clients
How We Benefit your Clients
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Web based central point of contact
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Customize solutions based on customer needs – Customer First Focus
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Relieve internal departments of mobility management and support
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Transparency of all aspects of mobility environment
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Assist in creating and implementing mobility policies
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Consistency for the end user
MDS Management Systems include:
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Order Management System (OMS)
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Procurement
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Incident Management System (IMS)
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Comprehensive Help Desk Services
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Large Scale Device Roll-Outs
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Deployment and Implementation